Privacy Policy
- 1.1 We acknowledge the importance of privacy protection for everyone, and we are committed to maintaining the confidentiality of our users’ information. This privacy policy is intended to inform you about the collection, sharing, and use of personal data when you use our website. It also informs you about how you can access your personal data, update it, or manage it.
- 1.2 By using our site, you agree to the terms of this privacy policy.
- 2.1. “Personal information” refers to data relating to an identifiable individual, in accordance with privacy laws.
- 2.2 “Privacy laws” refers to the Private Sector Privacy Act, R.S.Q. P-39.1, as well as the Personal Information Protection and Electronic Documents Act, S.C. 2000, C.5, and their respective regulations.
- 2.3 “Privacy Policy” refers to this policy governing the collection, use, disclosure, retention, and deletion of personal information in compliance with privacy laws.
- 3.1 Some provisions of this privacy policy may exceed legal requirements. In such situations, we have the discretion to apply them.
- 4.1. For the purposes of this privacy policy, personal data encompasses any information about you that allows your identification. When you interact with our website, we may collect personal data, including but not limited to:
- 4.1.1. Your full name.
- 4.1.2. Your addresses.
- 4.1.3. Your phone numbers (including mobile phone numbers) and email addresses.
- 4.1.4. Cookies, if you accept them during your visit to our website.
- 4.1.5. Your username and password.
- 4.1.6. Information collected during your visit to our website, including your IP address, operating system, browser type, device type, and timezone settings.
- 4.1.7. The date and time of your visit to our website.
- 4.1.8. The pages of our website that you visit.
- 4.1.9. The documents you have viewed and any other correspondence with us.
- 4.1.10. Any other information relevant to the services we offer.
- 5.1. Our website uses cookies, which are small pieces of information stored on your computer to identify your browser during your interaction with the site. Cookies may contain user identifiers and preferences. Our service providers use cookies, and these may be stored on your computer when you visit our site.
- 5.2. Cookies are classified as “persistent” when they are retained by a web browser until their defined expiration date, unless the user deletes them before that date. They are considered “session cookies” if they expire when the browser is closed. Although cookies generally do not contain personally identifiable information, the personal data we hold may be linked to information stored in cookies.
- 5.3. On our website, we use cookies for the following purposes:
- 5.3.1. To identify you when you visit our site.
- 5.3.2. To manage the content of our website.
- 5.3.3. To assist administrators in managing website content during its creation and updates.
- 5.3.4. To store your preferences and customize the site accordingly.
- 5.3.5. To enhance the security of your account by preventing any fraudulent use of login information and ensuring the security of our site and services.
- 5.3.6. To analyze the usage and performance of our site and services.
- 5.3.7. To promote our services to generate interest and engagement.
- 5.4. If you prefer not to use cookies, you can configure your browser settings to refuse and delete them.
- 6.1. We only collect personal data when you give us your consent or voluntarily provide it to us through our website. We believe in minimizing data collection and limiting its use to the purposes for which we have obtained authorization, to provide the services you purchase or interact with, or to comply with legal obligations, government requests, court orders, or other legal requirements.
- 6.2. The personal data we collect is used to manage our business, maintain and develop relationships. Collecting this data helps us better understand our visitors and the content on our website that interests them. The objectives of this collection include, but are not limited to:
- 6.2.1. Responding to your requests, comments, or questions.
- 6.2.2. Processing orders or informing you about our website, services, or products.
- 6.2.3. Improving the content, appearance, and usefulness of the site and tracking its usage for internal analysis purposes.
- 6.2.4. Providing necessary notices and informing our users of site updates.
- 6.2.5. Sending offers, announcements, or newsletters by email to your address, if you consent, to personalize our content.
- 6.2.6. Fulfilling our obligations arising from contracts entered into with you.
- 6.2.7. Managing and planning our activities, while ensuring compliance with applicable laws and regulations.
- 6.2.8. For research, statistical analysis, website improvement, product and service enhancement activities, and to assess the effectiveness of our advertising.
- 6.3. Any use or disclosure of your personal data for purposes other than those described in this policy will require your prior consent.
- 7.1. We apply appropriate security measures to the sensitivity of the information collected, including physical, organizational, and technological measures. Access to your personal data is restricted to authorized employees who need it to provide you with products or services. Personal data is used or disclosed only for the purposes for which it was collected, with the consent of the parties concerned, and is retained only as long as necessary for those purposes.
- 7.3. However, it is important to note that no transmission of information over the Internet is 100% secure, and we cannot guarantee the absolute security of this information.
8.1. We are responsible for collecting personal data from our users.
8.2. DL Training
8.3. Designated person: Dolmine Laguerre
8.3.1. Name: Formation DL
8.3.2. Address : C.P. 20029, Boul Iberville,Repentigny, Québec, J5Y 0K6
8.3.3. Phone : :514-924-9050
9.1. We do not sell, rent, or disclose your personal data to any third parties in any way, except as provided for in this privacy policy or as individually agreed upon in a separate agreement.
9.2. Any complaint, question, or issue violating this privacy policy will be handled confidentially. However, disclosures may be necessary to resolve issues and implement appropriate solutions.
9.3. We retain the personal data we collect for the duration of our business and as long as necessary to provide the services you have requested or to comply with applicable legal, tax, or accounting requirements. We do not retain your data longer than necessary, except in compliance with applicable laws.
9.4. Personal data that is no longer necessary to achieve the identified purposes will be destroyed, erased, or rendered anonymous.
10.1. You have the right to access your personal data in our possession, to update them, and to correct inaccuracies, subject to certain legal exceptions. You may request (i) corrections or updates to your personal data, or (ii) the deletion of your personal data from our email marketing database.
10.2. If you wish to update your personal data, please contact us using one of the methods provided in section 8.2. When you contact us, we may ask for personal information to verify your identity and ensure the proper processing of your request.
10.3. If you request the deletion of your personal data, we can only honor it to the extent that this data is no longer necessary for the services purchased or used, or required for business purposes or for legal or contractual record-keeping requirements.
10.4. If you have consented to the collection and use of your personal data, you also have the right to withdraw this consent.
11.1. When the law requires the collection of personal data to enable us to provide our services and you do not provide this data, we may not be able to provide you with the services for which you have engaged us. In such situations, we may be required to cancel our agreement or contract, and we will inform you in the event of cancellation due to a failure to provide personal data.
12.1. We are committed to being transparent about the personal data we collect, use, and store. We invite you to contact us via one of the methods provided in section 8.2 if you have any questions.
13.1. This privacy policy came into effect on November 10, 2023, and replaces all previous versions.
13.2. We reserve the right to modify this privacy policy as needed, without prior notice. We encourage you to regularly review this policy.
